Comprimo Contact

Support

For help using Comprimo, including anything that is not working, write to [email protected]. Telling us your device, your iOS version, and what you were doing when it went wrong gets you a useful answer in one reply instead of three.

For purchase problems, try Restore Purchases in the app first. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

Privacy questions

For questions about your data, or about our Privacy Policy, write to [email protected]. Comprimo does not collect personal information, so there is no account or data to delete on our side.

Reporting a security problem

To report a security problem, write to [email protected] with enough detail to reproduce it. We will acknowledge it, keep you informed, and we will not pursue anyone who reports a genuine issue in good faith and does not exploit it.

Legal notices

For legal notices, write to [email protected].

Comprimo is published by Idion, Roc Boronat, 138, 08018, Barcelona, Spain.

Response time

We aim to respond within a few business days. Where a law sets a deadline for a request, we answer within that deadline.

Languages

We can help in English, Spanish, and Catalan.